Tell Amazon: Deliver packages not more surveillance
Amazon will soon require delivery drivers to wear AI smart glasses. These glasses will be used throughout a driver’s shift: capturing, analyzing and storing what they encounter along the way. Amazon says this technology will improve deliveries, but it’s really just a privacy nightmare.
Delivery drivers and their glasses will be able to take pictures of anything in view including private property, people in their own homes and neighborhoods, children playing—anyone and everyone could end up in Amazon’s surveillance database without ever knowing it.
Your neighbor getting a package should not come at the cost of your privacy. Tell Amazon to stop the rollout of these glasses IMMEDIATELY.
Amazon’s track record on privacy proves how dangerous this new use of AI glasses is. In 2019, it was revealed that reviewers were listening to voice recordings captured by Alexa devices. In 2023, Amazon had to settle Federal Trade Commission (FTC) privacy complaints involving both Alexa and Ring. An Amazon employee had viewed thousands of video recordings from at least 81 female users including footage from cameras users had assigned to bathrooms and bedrooms.
And it’s no different this time. The company has not even given any consideration to privacy. This rollout will affect Amazon customers and non-customers alike. Everyone is at risk of having their image, home, or other personal information captured without their knowledge, and with no visibility or control over what is captured and how it is stored. There is no way to opt out and simply choosing not to shop with Amazon will not protect you from being recorded.
Despite the impact, Amazon does not plan to directly inform its customers when smart glasses may be in use for their deliveries. They won’t share how long images from these glasses will be stored, but have confirmed that it will be possible for law enforcement to get them with a warrant. There is also the added risk of this data being hacked or falling into the wrong hands.
Amazon drivers and employees are at risk too. Amazon’s hyper-surveillance of its workers is extensively documented and has led to legal action in many countries including being fined in France. Employees have complained that technology promoted ostensibly for safety or efficiency has been used to surveil them and affect pay, sometimes inaccurately.
Amazon aims to have 5,000 drivers wearing the glasses by the end of 2026, expanding to more than 20,000 by the end of 2027. If we don’t stop this plan, it could go even further to their 390,000+ drivers.
Amazon is already a surveillance nightmare, but that doesn’t mean we should just give up and let this happen. Sign the petition telling Amazon to keep their AI surveillance off our properties.